Serco, a travel and hospitality company, is expanding its reach in the industry by creating 125 jobs at its Campbellsville center. The international service company acquired Intelenet Global Services last year in order to partner global travel with hospitality services for worldwide clientele.
Based in the United Kingdom, Serco offers operational, management and consulting expertise in numerous sectors, including aviation, business process outsourcing, defense, education, government, commercial and communications technology. The company has more than 100,000 employees who deliver mission-critical services to government and private clients in more than 30 countries.
“We are very excited to witness this expansion in our Campbellsville site,” said Steve Sieke, U.S. CEO of Serco. “Our clients continue to be impressed with the quality of our workforce and our ability to provide extraordinary service and sales performance to their customers. Our clients have continued to reaffirm their faith in us, which has helped in successfully integrating home agent programs into our mainstream business model.”
A small number of home agent positions will be available for employees who would have an unreasonable distance to commute to Campbellsville.
“The most important job we have is to attract new jobs for our citizens,” said Sen. Jimmy Higdon, of Lebanon. “These new jobs will make a difference in Taylor County as we strive to continue to be a great community in which to live, work and raise our children.”
“As we move forward on building our local economy, having the ability to offer full-time jobs with benefits is a key factor in strengthening our employment base,” said Rep. John ‘Bam’ Carney, of Campbellsville. “I’m pleased that Serco has decided to expand their customer service call center, which is a reflection of the confidence they have in our local workforce and the quality of life in our community.”
For more information on Serco, visit www.serco.com.