One of my coworkers recently shared her experience with a cell phone company’s customer service, and it sparked a big conversation in the workplace about some of our experiences.
First, let me say, no one is perfect, and you can’t please everybody, but you can be cordial and polite when trying to do so.
There are times a customer may not be satisfied with anything you say or do. And I can attest to that.
But my most recent restaurant experience affected not only me but the people around me, as well.
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