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Better Business Bureau: Watch out for new wave of fake BBB.org emails

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By Reanna Smith-Hamblin, BBB

 Businesses and consumers across the country have been hit by an on-going email scam that appears to be from a bbb.org address. Now, a new wave of fake BBB emails is using a different strategy to scam recipients into downloading a virus.

In this new wave, emails have a subject line reading "BBB SBQ Form," followed by a series of numbers. Recipients are asked to click on a link to update their information with Better Business Bureau. The link supposedly leads to a form on BBB.org, but it really goes to a third party website that downloads a virus on to your computer.

In addition to the new wave of emails, the original version of the email scam is still out there. In this, recipients are told that a complaint has been filed against their business, and they need to respond by clicking on a link in the email. Again, the link takes them to a third-party website that infects their computer with a virus. 

Should you receive a suspicious email, don't click on any links. You can test the links by using your mouse to hover over them. The destination of the links will appear in a small pop up box next to the link or at the bottom of the screen. If the email is a scam, the website shown will not be a BBB.org URL.

After you have identified a scam, forward the email to phishing@council.bbb.org and delete it from your inbox. Also, make sure your virus software is up to date.

BBB continues to investigate the fake emails with authorities.