A survey by the National Retail Federation shows more than one in three consumers, 38 percent, are expected to return at least some portion of their holiday gifts this year.
When it comes to returns and exchanges, not every retailer is the same.
Some businesses even implement separate policies around special sales and holidays. BBB is encouraging consumers to carefully read and understand all policies before buying or returning. Your BBB has the following advice for hassle-free returns and exchanges:
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